The Therapy Path
Fran├žais   
 
 

Click Reader Frequently asked questions

 

Compatibility

1. What Windows version is Click Reader compatible with?

2. Is it available for the Mac?

3. What software can it read text from?

 

Installation

4. Could I install it on more than one computer?

 

Languages/Voices

5. What languages are included?

6. Where is the new voice I installed

 

Upgrades

7. Can I add new voices?

8. Do I qualify for free upgrades?

 

Guarantee

9. 90 Day Guarantee

 

Reinstallation

10. How do I reinstall Click Reader?

 

Compatibility

 

1. What Windows version is Click Reader compatible with?

Click reader 1.0 is compatible with Windows 98. Click reader 2 is compatible with Windows XP and Vista, and now for Windows 7 with this add-on for Win 7 64bit or Win 7 32bit.

 

2. Is it available for the Mac?

No, it is not available for Apple computers. Click Reader 2 could run on Apple computers if they are running Windows XP (some Intel Dual Core machines).

 

3. What software can it read text from?

Click Reader 2 could read any text that could be highlighted, including word processors, web browsers, e-mails, PDF files (activate the selection tool in Adobe Reader), help files...

 

Installation

 

4. Could I install it on more than one computer?

One copy could only run on one computer. Volume purchases could qualify for discounts.

 

Languages/Voices

 

5. What languages are included?

Click Reader 1 is available in an English/French version, while Click Reader 2 comes with English, French, Spanish, German, Italian, Japanese, and Russian. All voices are installed during installation.

 

6. Where is the new voice I installed

Click Reader populates the voices when loaded. Please exit Click Reader then re-open it.

 

Upgrades

 

7. Can I add new voices?

Both the Demo and purchased Click Reader 2 includes multiple languages and voices that could be installed during custom installation. Additional voices could be purchased and downloaded from 3rd party vendors such as high quality cepstral voices.

 

8. Do I qualify for free upgrades?

You will be entitled to free upgrades for the version number you hold. Just download and install the revisions as they are released.

 

Guarantee

 

9. 90 day Guarantee

If you are not satisfied with our product in the first 90 days after purchasing, you may request a refund by submitting the following to customer support

- the e-mail address used when purchasing

- the order ID found in your purchase confirmation

- and reason for returning.

You will receive your full refund within 7 days.

 

 

Reinstallation

 

10. How do I reinstall Click Reader?

We encourage you to keep your downloaded file in a safe place for future use. Simply reinstall it on your destined computer.

 

If you need to install it on a different computer, please uninstall it from your original computer, then install it on you new computer, and e-mail support with the following details.

Name of purchaser

Order Number

E-mail used to purchase

Once your order has been verified, we will send you your original key.

 

      Click Reader