1.
What Windows version is Click Reader compatible
with?
Click reader 1.0 is compatible
with Windows 98. Click reader 2 is compatible with Windows XP and Vista, and now
for Windows 7 with this add-on for
Win 7 64bit or Win 7 32bit.
2.
Is it available for the Mac?
No, it is not available for Apple
computers. Click Reader 2 could run on Apple computers if they are
running Windows XP (some Intel Dual Core machines).
3.
What software can it read text from?
Click Reader 2 could read any text
that could be highlighted, including word processors, web browsers, e-mails, PDF
files (activate the selection tool in Adobe Reader), help files...
Installation
4. Could I install it on more than one
computer?
One copy
could only run on one computer. Volume purchases could qualify for discounts.
Languages/Voices
5. What
languages are included?
Click Reader 1
is available in an English/French version, while Click Reader 2 comes
with English, French, Spanish, German, Italian, Japanese, and Russian. All
voices are installed during installation.
6. Where is
the new voice I installed
Click Reader populates the voices when loaded. Please exit Click Reader then
re-open it.
Upgrades
7.
Can I add new voices?
Both the Demo and purchased Click
Reader 2 includes multiple languages and voices that could be installed
during custom installation. Additional voices could be purchased and downloaded
from 3rd party vendors such as high quality
cepstral voices.
8. Do I qualify for free upgrades?
You will be entitled to free upgrades for the version number you hold. Just
download and install the revisions as they are released.
Guarantee
9. 90 day Guarantee
If you are not satisfied with our product in the first 90 days after purchasing,
you may request a refund by submitting the following to customer support
- the e-mail address used when purchasing
- the order ID found in your purchase confirmation
- and reason for returning.
You will receive your full refund within 7 days.
Reinstallation
10.
How do I reinstall Click Reader?
We encourage you to keep your downloaded
file in a safe place for future use. Simply reinstall it on your destined
computer.
If you need to install it on a different
computer, please uninstall it from your original computer, then install it on
you new computer, and e-mail
support
with the following details.
Name of purchaser
Order Number
E-mail used to purchase
Once your order has been verified, we
will send you your original key.